Overview > Guidelines > Conf. & Chg. Management: Important Decisions in CCM
The following decisions should be made regarding the Configuration & Change Management discipline's workflow:
Document the decisions in the Development Case, under the headings Disciplines, Configuration & Change Management, Workflow.
Decide which artifacts to use and how to use each of them. The table below describes those artifacts you must have and those used in some cases. For more detailed information on how to tailor each artifact, and a discussion of the advantages and disadvantages of that specific artifact, read the section titled "Tailoring" for each artifact.
For each artifact, decide how the artifact should be used: Must have, Should have, Could have or Won't have.